My Girl Souz Appointment System
PROJECT INSIGHTS
Developed a custom web-based appointment booking and administration system for My Girl Souz, a Calgary-based laser hair removal clinic. This project delivered a centralized web application to streamline business operations, improve customer experience, and optimize employee management. The solution consists of a Next.js-based frontend, a Node.js backend, and MongoDB for data storage, hosted on Digital Ocean for secure and scalable performance. The system provides an intuitive appointment booking experience for customers, while the admin panel empowers the business to manage appointments, customer interactions, employees, and finances efficiently. By replacing generic software solutions like SquareUp, the custom-built platform ensures a tailored approach that aligns with the clinic’s unique workflow.
next.Js
EXPRESS.Js
NODE.JS
MongoDb
Sendgrid
vercel
digital ocean
novu
TAILWIND CSS
-
Service Provided
Web App Development
-
Industry
Beauty & Wellness
-
Published
September 2024
-
Client
My Girl Souz
OPPORTUNITY FOR IMPROVEMENTS
Previously, My Girl Souz relied on SquareUp, a generic business management tool that lacked customization, making employee management and business-specific data handling inefficient. Additionally, the manual scheduling process led to missed appointments, scheduling conflicts, and administrative overhead. The lack of a centralized data management and booking system resulted in reduced team productivity and a suboptimal customer experience. A custom web application was essential to enhance operational efficiency, improve data accessibility, and streamline employee and customer workflows.
PROJECT DELIVERY PROCESS
The development of the My Girl Souz Admin Web Application was executed by a dedicated team of three web application developers and backend specialists within a 90-day timeframe. The project followed a structured development methodology, beginning with an in-depth requirement analysis to identify key business challenges and customer pain points. This was followed by UI/UX design and prototyping to create a modern, intuitive, and mobile-friendly interface. The full-stack development phase leveraged Next.js for the frontend, Node.js for the backend, and MongoDB for the database, ensuring a robust and scalable architecture. Integration and testing were conducted to guarantee a seamless booking flow, secure payment processing, and efficient administrative features. Finally, the system was deployed on a Digital Ocean server, accompanied by staff training to ensure smooth adoption and efficient use of the platform.
Accomplishments & Impact
The launch of the My Girl Souz Web Application has yielded substantial improvements in the clinic's operational efficiency. Key achievements include:
-
Streamlined workflows resulted in a 15% increase in overall productivity.
-
The intuitive booking system improved scheduling efficiency by 20%, reducing errors and missed appointments.
-
A centralized database enhanced data organization, leading to better reporting and decision-making.
-
Integrated tools simplified payroll processing, shift scheduling, and leave tracking, reducing administrative workload.
-
A more efficient booking system and operational improvements contributed to a better customer experience, strengthening the clinic’s reputation.
