This was a conceptual project, creating a UI prototype for the Mumbai Metro website using Figma. The design aimed to modernize the existing website, focusing on enhanced user experience, increased customer engagement, and the integration of dynamic, interactive elements. The prototype included reimagined designs for homepage.
The prototype included a comprehensive suite of features designed to enhance the user experience. An interactive route map with zoom and pan functionality provides detailed train schedules, estimated travel times, and platform information. The Fares & Ticketing section offers clear fare details, online ticket purchase options, smart card recharge functionality, and information on various ticket types. Dedicated station information pages include amenities, nearby attractions, first/last train timings, parking availability, and accessibility details. Users can easily access customer support channels through online forms, FAQs, and contact information.
Furthermore, the design prioritized mobile responsiveness, ensuring the website adapts seamlessly to different screen sizes and devices. Accessibility was a key consideration, with the design adhering to accessibility guidelines to ensure usability for all users, including those with disabilities. The entire design process adhered to the Mumbai Metro’s existing style guidebook, maintaining brand consistency and visual identity.
Figma
Service Provided
UI/UX Design
Industry
Transportation & Public Transit
Published
January 2023
Client
Mumbai Metro
MUMBAI METRO home
MUMBAI METRO plan your journey
MUMBAI METRO metro lines
MUMBAI METRO gallery
OPPORTUNITY FOR IMPROVEMENTS
The existing Mumbai Metro website presented usability challenges, lacking key features and a modern design. Information was not easily accessible, the user interface was cluttered, and the website did not fully leverage interactive elements to engage users. This prototype project aimed to address these shortcomings and create a more user-friendly and informative online experience.
MUMBAI METRO
MUMBAI METRO form
PROJECT DELIVERY PROCESS
The UI prototype design was successfully completed within a concise 5 days.
MUMBAI METRO latest news
MUMBAI METRO
MUMBAI METRO menu
Accomplishments & Impact
The redesigned UI improved navigation, information architecture, and overall usability, making it easier for users to find the information they need.
Interactive features increased user engagement.
Modern design improved visual appeal.
Key information became easier to access.
Mobile-friendly design ensured a smooth experience.